{"id":1234,"date":"2021-04-03T08:47:24","date_gmt":"2021-04-03T08:47:24","guid":{"rendered":"https:\/\/hilink.be\/?page_id=1234"},"modified":"2024-06-20T23:06:12","modified_gmt":"2024-06-20T23:06:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hilink.be\/me\/faqs\/","title":{"rendered":"FAQ\u2019s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\"   data-elementor-id=\"1234\"  class=\"elementor elementor-1234\"  data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aca18f0 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\"   data-id=\"aca18f0\"   data-element_type=\"section\"   data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\"   data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewbox=\"0 0 1000 100\"   preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\"   d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02f825f\"   data-id=\"02f825f\"   data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44887dd elementor-widget elementor-widget-heading\"   data-id=\"44887dd\"   data-element_type=\"widget\"   data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Veel Gestelde Vragen<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adb107d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\"   data-id=\"adb107d\"   data-element_type=\"widget\"   data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fffb03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\"   data-id=\"4fffb03\"   data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-496f31d\"   data-id=\"496f31d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2e7b33a elementor-section-boxed elementor-section-height-default elementor-section-height-default\"   data-id=\"2e7b33a\"  data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7c906c1\"   data-id=\"7c906c1\"   data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8009d1f elementor-widget elementor-widget-heading\"   data-id=\"8009d1f\"   data-element_type=\"widget\"  data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">FACTURATIE<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f56ab45 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\"   data-id=\"f56ab45\"   data-element_type=\"widget\"   data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9931bb3 elementor-widget elementor-widget-toggle\"   data-id=\"9931bb3\"   data-element_type=\"widget\"   data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1601\"   class=\"elementor-tab-title\"   data-tab=\"1\"   role=\"tab\"   aria-controls=\"elementor-tab-content-1601\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\" ><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Factuur Duplicata<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1601\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"1\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-1601\"><ul><li aria-level=\"3\"><b>Ik heb mijn factuur niet ontvangen \/ ik wil graag een duplicaat ontvangen<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\"  >.<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1602\"   class=\"elementor-tab-title\"   data-tab=\"2\"   role=\"tab\"   aria-controls=\"elementor-tab-content-1602\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Factuur Informatie<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1602\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"2\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-1602\"><ul><li aria-level=\"3\"><b>Ik wil graag meer informatie over de bedragen die op mijn factuur staan<\/b><\/li><\/ul><p><b><\/b><i><span style=\"font-weight: 400;\" >Heeft u een vraag over uw factuur? Wij nodigen u uit om ons een e-mail te sturen naar info@hilink.be met een kopie van de betreffende factuur. Ons admin team zal u zo snel mogelijk antwoorden. <\/span><\/i><a href=\"mailto:info@hilink.be\" ><i><span style=\"font-weight: 400;\" ><\/span><\/i><\/a><i><span style=\"font-weight: 400;\">  <\/span><\/i><i><span style=\"font-weight: 400;\" ><br \/><\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1603\"   class=\"elementor-tab-title\"   data-tab=\"3\"   role=\"tab\"   aria-controls=\"elementor-tab-content-1603\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Klacht<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1603\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"3\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-1603\"><ul><li aria-level=\"3\"><b>Ik heb een klacht over mijn factuur<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\" > <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\" ><\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> Zijn de kosten op uw factuur niet correct? Wij nodigen u uit om ons een e-mail te sturen op info@hilink.be met een kopie van de betreffende factuur en een korte omschrijving van de fouten\/tekortkomingen. Ons team analyseert uw aanvraag graag. Indien nodig wordt een dossier ingediend bij de facturatiedienst om een \u200b\u200bcorrectie te bekomen. De verwerkingstijd is maximaal 20 werkdagen.\u00a0<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1604\"   class=\"elementor-tab-title\"   data-tab=\"4\"   role=\"tab\"   aria-controls=\"elementor-tab-content-1604\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Domiciliatie<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1604\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"4\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-1604\"><ul><li aria-level=\"3\"><b>Ik wil de automatische incasso activeren\/verwijderen\u00a0\u00a0<\/b><\/li><\/ul><p><b><\/b><i><span style=\"font-weight: 400;\" > <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\" ><\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> Sinds de wetgeving op de AVG moeten verzoeken voor automatische incasso schriftelijk worden ingediend. Wij nodigen u uit om ons een e-mail te sturen naar info@hilink.be met een kopie van uw identiteitskaart en uw bankrekeningnummer gekoppeld aan deze domicili\u00ebring. Wij zullen uw aanvraag zo snel mogelijk in behandeling nemen.<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1605\"   class=\"elementor-tab-title\"   data-tab=\"5\"   role=\"tab\"   aria-controls=\"elementor-tab-content-1605\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Facturatiegegevens wijzigen<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1605\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"5\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-1605\"><ul><li aria-level=\"3\"  ><b>Ik wil mijn persoonlijke gegevens wijzigen\u00a0<\/b><\/li><\/ul><p><b><\/b><i><span style=\"font-weight: 400;\" >Om uw persoonlijke gegevens te wijzigen, nodigen wij u uit om ons een e-mail te sturen op info@hilink.be met de referentie van uw klantnummer en de wijzigingen die u wenst. <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"  ><\/span><\/i><\/a><i><span style=\"font-weight: 400;\">  <\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-166f639 elementor-section-boxed elementor-section-height-default elementor-section-height-default\"   data-id=\"166f639\"   data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\" >\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-11ef1bd\"   data-id=\"11ef1bd\"  data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13a0722 elementor-widget elementor-widget-heading\"   data-id=\"13a0722\"   data-element_type=\"widget\"   data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">COMMERCIEEL<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cd3cc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\"   data-id=\"66cd3cc\"   data-element_type=\"widget\"   data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6bd37a elementor-widget elementor-widget-toggle\"   data-id=\"d6bd37a\"   data-element_type=\"widget\"   data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\" >\n\t\t\t\t\t<div id=\"elementor-tab-title-2251\"   class=\"elementor-tab-title\"   data-tab=\"1\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2251\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Contact met uw ICT-expert<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2251\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"1\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2251\"><ul><li aria-level=\"3\"><b>Ik wil dat een ICT-expert langskomt \/ ik ben de contactgegevens van mijn ICT-expert kwijt<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\" >U bent een nieuwe klant? Of u bent al een klant bij ons maar u heeft de contactgegevens van uw ICT-expert niet meer? Contacteer ons via het adres info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\" ><\/span><\/i><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2252\"   class=\"elementor-tab-title\"   data-tab=\"2\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2252\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Verloren \/ gestolen telefoon<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2252\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"2\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2252\"><ul><li aria-level=\"3\" ><b>Mijn telefoon is kwijt\/gestolen. Wat moet ik doen ?<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\" >Vind je je mobiel of tablet niet meer terug? Ben je het kwijt of werd het misschien gestolen? Geen paniek !<\/span><\/i><\/p><p><i><span style=\"font-weight: 400;\"  >Het eerste dat u moet doen, is uw simkaart blokkeren. Neem hiervoor snel telefonisch contact op via 0800\/33.337 of schriftelijk via info@hilink.be. <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p><p><i><span style=\"font-weight: 400;\" >Ons team stuurt u een nieuwe simkaart om uw nummer en uw persoonlijke gegevens te behouden.<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2253\"   class=\"elementor-tab-title\"   data-tab=\"3\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2253\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\" ><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">PIN- \/ PUKcode<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2253\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"3\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2253\"><ul><li aria-level=\"3\" ><b>Ik ben mijn PIN-code vergeten en mijn telefoon vraagt \u200b\u200bom de PUK-code<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\">PIN-code vergeten? Geen paniek, met de PUK-code kunt u uw apparaat ontgrendelen. U vindt deze op de kaart waar uw simkaart in zat. Als u hulp nodig heeft, neem dan contact met ons op via info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\" ><\/span><\/i><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2254\"   class=\"elementor-tab-title\"   data-tab=\"4\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2254\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Product toevoegen \/ wijzigen<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2254\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"4\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2254\"><ul><li aria-level=\"3\" ><b>Ik wil een\/meer product(en) wijzigen\/toevoegen<\/b><\/li><\/ul><p><b><\/b><i><span style=\"font-weight: 400;\"  >Als u producten wilt wijzigen of toevoegen, aarzel dan niet om rechtstreeks contact op te nemen met uw ICT-expert. Of contacteer ons via info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><i><span style=\"font-weight: 400;\">  <\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2255\"   class=\"elementor-tab-title\"   data-tab=\"5\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2255\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\" ><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Telefooncentrale<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2255\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"5\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2255\"><ul><li aria-level=\"3\"><b>J\u2019ai une question \u00e0 propos de mon central t\u00e9l\u00e9phonique.<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\">Voor bijkomende vragen of om een \u200b\u200btechnisch probleem te melden, aarzel niet om ons schriftelijk te contacteren op info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\" ><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2256\"   class=\"elementor-tab-title\"   data-tab=\"6\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2256\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Voicemail<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2256\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"6\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2256\"><ul>\n<li aria-level=\"3\"><b>J Ik wil de voicemail activeren \/ deactiveren&nbsp;<\/b><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\" >Vous ne voulez plus de voicemail ou vous voulez le r\u00e9activer&nbsp;? Envoyez un mail \u00e0 support@hilink.be<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2257\"   class=\"elementor-tab-title\"   data-tab=\"7\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2257\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Opties wijzigen<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2257\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"7\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2257\"><ul>\n<li aria-level=\"3\"><b>Ik wil een optie activeren \/ deactiveren&nbsp;<\/b><\/li><\/ul>\n<p><i><span style=\"font-weight: 400;\" >Voor meer informatie of voor een volledig beheer van uw opties, aarzel niet om ons schriftelijk te contacteren op info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\" >info@hilink.b<\/span><\/i><\/a>e<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-637cb10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\"   data-id=\"637cb10\"   data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0ed7978\"   data-id=\"0ed7978\"  data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf816ba elementor-widget elementor-widget-heading\"   data-id=\"bf816ba\"   data-element_type=\"widget\"   data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\" >\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">TECHNISCHE PROBLEMEN <\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-804e446 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\"   data-id=\"804e446\"   data-element_type=\"widget\"   data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dadb63c elementor-widget elementor-widget-toggle\"   data-id=\"dadb63c\"   data-element_type=\"widget\"   data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2291\"   class=\"elementor-tab-title\"   data-tab=\"1\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Vaste Producten<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2291\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"1\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2291\"><ul><li aria-level=\"3\"  ><b>Ik heb een technisch probleem met een vast product (Internet + TV + Telefonie)<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\"  >Voor vragen of het melden van een technisch probleem, aarzel niet om ons schriftelijk te contacteren op info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2292\"   class=\"elementor-tab-title\"   data-tab=\"2\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2292\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Telefooncentrale<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2292\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"2\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2292\"><ul><li aria-level=\"3\"><b>Je rencontre un probl\u00e8me avec mon central t\u00e9l\u00e9phonique.<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\" >Voor bijkomende vragen of om een \u200b\u200btechnisch probleem te melden, aarzel niet om ons schriftelijk te contacteren op info@hilink.be <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2293\"   class=\"elementor-tab-title\"   data-tab=\"3\"   role=\"tab\"   aria-controls=\"elementor-tab-content-2293\"  aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"far fa-arrow-alt-circle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened far fa-arrow-alt-circle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"   class=\"elementor-toggle-title\">Mobielen<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2293\"   class=\"elementor-tab-content elementor-clearfix\"   data-tab=\"3\"   role=\"tabpanel\"   aria-labelledby=\"elementor-tab-title-2293\"><ul><li aria-level=\"3\" ><b>Een of meer van mijn mobielen zijn opgeschorst\u00a0<\/b><\/li><\/ul><p><i><span style=\"font-weight: 400;\"  >Si un ou plusieurs t\u00e9l\u00e9phones mobiles ne fonctionnent plus, cela est probablement d\u00fb \u00e0 un retard ou une absence de paiement. Nous vous invitons \u00e0 prendre rapidement contact avec le service facturation.<\/span><\/i><\/p><p><i><span style=\"font-weight: 400;\"  > <\/span><\/i><a href=\"mailto:info@hilink.be\"><i><span style=\"font-weight: 400;\"><\/span><\/i><\/a><i><span style=\"font-weight: 400;\"><\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire Aux Questions FACTURATION Duplicata Facture Je n\u2019ai pas re\u00e7u ma facture \/ je souhaite recevoir un duplicata . Informations Facture Je souhaite plus d\u2019informations sur les montants repris sur ma facture Vous avez une question \u00e0 propos de votre facture\u00a0? Nous vous invitons \u00e0 nous envoyer un courriel \u00e0 l\u2019adresse info@hilink.be avec une copie [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/pages\/1234"}],"collection":[{"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/comments?post=1234"}],"version-history":[{"count":76,"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/pages\/1234\/revisions"}],"predecessor-version":[{"id":4050,"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/pages\/1234\/revisions\/4050"}],"wp:attachment":[{"href":"https:\/\/hilink.be\/me\/wp-json\/wp\/v2\/media?parent=1234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}